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LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable

LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable

<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA -- The LADWP’s pledge to give customers a bill of rights is a step forward, but the LADWP remains in need of a major bureaucratic overhaul, Consumer Watchdog said today.</p>
Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP Problems

Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP Problems

<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years.</p>
Misbilled LA DWP Ratepayers Denied $44 Million In Refunds Until Mid 2017 Despite Pledge Of 2016 Payments

Misbilled LA DWP Ratepayers Denied $44 Million In Refunds Until Mid 2017 Despite Pledge Of 2016 Payments

<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA — Consumer Watchdog today said that court filings by the Los Angeles Department of Water and Power showing misbilled ratepayers will have to wait until mid-2017 to get $44 million in refunds are unacceptable and Mayor Garcetti should act immediately to pay ratepayers back.  </p>
Judge Rejects Preliminary Approval Of DWP Overbilling Case For Third Time: Calls For Pro-Consumer Changes, Warns Attorneys Won’t Be Paid Until Ratepayers Are

Judge Rejects Preliminary Approval Of DWP Overbilling Case For Third Time: Calls For Pro-Consumer Changes, Warns Attorneys Won’t Be Paid Until Ratepayers Are

<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 250px; height: 264px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Los Angeles, CA – Los Angeles Superior Court Judge Elihu Berle for the third time failed to grant preliminary approval to an overbilling settlement with DWP ratepayers, calling for more disclosure and pro-consumer changes.  He said he would grant preliminary approval if those conditions are met.</p>
Ratepayers and Consumer Advocates Urge LA Mayor and City Attorney To Pull Back Anti-Consumer DWP Over-Billing Settlement

Ratepayers and Consumer Advocates Urge LA Mayor and City Attorney To Pull Back Anti-Consumer DWP Over-Billing Settlement

<p><img class=" alignright size-full wp-image-20963" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/11/images_ladwppressconf11-2-15_0.jpg" style="width: 311px; height: 207px; margin-left: 7px; margin-right: 7px; float: right;" width="1200" height="800" />Los Angeles, CA -- Consumer Watchdog and overbilled ratepayers today urged Los Angeles City leaders to immediately fix or withdraw a “breathtakingly anti-consumer settlement agreement” over tens of millions of dollars in overbilling at the Los Angeles Department of Water and Power (LADWP).