Consumer Watchdog Kicks Off Campaign To Fire LADWP Ratepayer Advocate Fred Pickel

Published on

Santa Monica, CA — Consumer Watchdog, Food & Water Watch, DWP ratepayers and other advocacy groups rally today in front of City Hall to urge the Los Angeles City Council to fire DWP ratepayer advocate Fred Pickel for selling out ratepayers instead of protecting their interests.

“Pickel is an energy consultant whose bread has always been buttered by utilities,” said Consumer Advocate Liza Tucker. “He has taken every opportunity to support LADWP while disregarding ratepayers and providing dismal customer service.

“Pickel has been for the kind of worker raises that make LADWP’s municipal utility salaries among the very highest in the nation. He has never questioned the unnecessary refurbishing of natural gas power plants that would cost more than $2 billion. And he has never raised the issue of LADWP contributions to the city’s general fund of $100 million annually. It’s time to can Pickel.”

Consumer Watchdog rolled out a video today calling on the LA City Council to “Can The Pickel” and replace the publicly appointed ratepayer representative with one that works to protect ratepayers. City Council representatives can be asked to fire Pickel via

Pickel’s five-year contract with the City expired and he is working month-to-month while a Council-named search committee decides whether to replace him.

Last month, he concluded that an expensive Delta Tunnels plan to divert water under the San Francisco Bay Delta to the South was “affordable” for ratepayers.

But Los Angeles ratepayers would end up paying higher rates just as they reduce their use of Delta water by 50 percent via groundwater storage, recycled water, and other projects. Ratepayers could wind up paying as much as $2,000 to $4,000 more in tax and water rate hikes that will not bring any new water to Los Angeles but would benefit water barons, according to advocates.

On Pickel’s watch, in 2013 the LADWP rolled out a disastrous new billing software system that mis-billed customers at least $67.5 million, despite being warned internally that the system was not ready for prime time. Improper shut-off notices were sent to thousands of its 3.8 million customers, while some were not billed for months.

A state audit concluded that the LADWP knew it was releasing a flawed billing system generating losses of nearly $200 million. Pickel later backed a class action settlement that left DWP in charge of determining who was owed how much with no independent verification, said Tucker. Meantime, billing issues continue with the utility forcing customers into billing plans or facing service shutoffs with no recourse.

Pickel also authored a failed 2016 ballot measure exempting DWP from city oversight on rate hikes, slipping in a new 5-year contract and raise for himself without publicly disclosing it.

The groups rallying Monday also include Union de Vecinos, Restore the Delta, Los Angeles Waterkeeper, Concerned Citizens of Compton, Southern California Watershed Alliance, Sierra Club Angeles Water Committee, March and Rally-LA, People Organized for Westside Renewal (POWER), Ground Game LA, neighborhood council leaders and faith leaders.

For more on Fred Pickel, see:


– 30 –

Liza Tucker
Liza Tucker
Liza Tucker is a consumer advocate for Consumer Watchdog, following everything from oil and gas to the regulation of toxic substances in the state of California. She comes to us from Marketplace, the largest U.S. broadcast show on business and economics heard by ten million listeners each week on 400 radio stations. Liza worked at this public radio show for a decade, first as Commentary Editor and then as Senior Editor for both Washington and Sustainability News.

Latest Accountability Releases

Accountability In The News

Support Consumer Watchdog

Subscribe to our newsletter

To be updated with all the latest news, press releases and special reports.

More Accountability Releases