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Accessibility Statement

Consumer Watchdog In The News

Consumer Watchdog wants everyone to be able to read our reporting, use our tools, file a complaint and support our work — including people who use screen readers, keyboards, magnification, captions or other assistive technology. This statement explains the standard we work to, what we have done, where we still fall short, and how to reach us if something on this site doesn’t work for you.

Our standard

We work to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most widely used to measure web accessibility in the United States. We consider this website partially conformant: the site itself meets the standard in our testing, but some older content does not yet, as described below.

What we have done

In October 2026 we reviewed every type of page on the site — the home page, articles, issue and author pages, search, the donation and complaint forms, and our Proposition 103 resources — on desktop and mobile, using automated testing and hands-on keyboard checks. We fixed what we found. The site now provides:

  • A “Skip to main content” link and full keyboard access, with a visible focus outline on every link, button and form field.
  • A mobile menu that works with a keyboard and screen reader, and closes with the Escape key.
  • A pause button on the rotating top stories. If your device is set to reduce motion, they do not rotate at all.
  • Text and buttons that meet WCAG contrast requirements.
  • Names that screen readers announce on every form field and icon button, including our donation and complaint forms.
  • Titles on embedded videos and documents, so screen readers can identify them.
  • Captions under photos where we have them, and text descriptions on meaningful images.
  • Pages that adapt to zoom up to 400% and to small screens without horizontal scrolling.

Where we still fall short

Consumer Watchdog has published online for nearly three decades, and not all of that archive meets today’s standard yet. We know about these gaps and are working through them:

  • Images in older articles. Some photos, charts and graphics — mostly in articles published before 2016 — do not yet have text descriptions. We are adding them.
  • PDF documents. Many reports, legal filings and letters we link to are PDFs, and older ones may not work well with screen readers. We will provide any document in an accessible format on request.
  • Videos. Our videos are hosted on YouTube. Some rely on YouTube’s automatic captions, which can contain errors. We will provide a transcript of any video on request.
  • Tables in older articles. Some data tables do not identify their column headings to screen readers.
  • Third-party services. Some features are provided by other companies, including YouTube (video) and Stripe (secure payments). We choose services that support accessibility, but we do not control their design.

Get help or tell us about a problem

If you have trouble using any part of this site, need a document or video in another format, or want to report an accessibility barrier, please contact us. Tell us the page address and what happened, and we will help.

  • Email: [email protected] (please put “Accessibility” in the subject line)
  • Phone: (310) 392-0522, extension 0, 9 a.m.–5 p.m. Pacific, Monday–Friday
  • Mail: Consumer Watchdog, 6330 San Vicente Blvd., Suite 250, Los Angeles, CA 90048

We aim to respond within 5 business days.

About this statement

This statement is based on our own review of the site, carried out in October 2026 with automated tools and manual testing. We review it whenever we make significant changes to the site.

Last reviewed: October 26, 2026.