The Brown Family — Belmont, California

Published on

Brad Brown still is scraping together enough money to buy health insurance for his wife and two children. But it is getting more difficult with every increase, and the relentless rise in costs – the most recent was 45 percent – is depleting not only his bank account but also his faith in the system.

"You have to stay positive, but we are both cynical as hell,’ Brad says of himself and his wife. "Blue Cross‘s attitude is, pay it or don’t; they’d love to have you fall off."

Brad has reason to be cynical. A 49-year-old licensing agent, he is self-insured. He signed on with Blue Cross, a PPO account for himself, his wife and his two grade-school aged children.

He has watched his rates climb steadily. Two months ago, the deductible shot from $2,000 per person, per year to $2,500 per person. As the deductible increased, the coverage lessened, with Blue Cross paying a smaller percentage of the costs.

In addition, the premium went from $356 bi-monthly for all four to $498 – a 45 percent jump that tacks on $852 to the yearly bill.

It would be an understatement to say that Brad was angry at his family’s shoddy and arbitrary treatment. But with an active family, he felt he had to maintain coverage in case of catastrophe. "I have two young boys who like to throw themselves off things," he jokes. "I can afford to pay $2,500; I can’t afford to pay $25,000" for a major injury or illness.

Brad may have to hold on to coverage, but he doesn’t have to like it, and he wants to see changes made. He sees the health care industry ripping off consumers in numerous ways.

For one thing, the cost increases have nothing to do with his family’s actual use of health care. "We have not had any major surgeries or large claims." To Brad – and many others – it looks as though they are paying for services not rendered. If for some reason you leave or change to another outfit, that represents pure profit. "If you’re out of there and never had a major claim, they’ve taken your money – a significant amount of money."

The amount of the increases as well as their frequency also need to be checked, he says. "You just get clobbered," he says. And nobody stops these outfits. "Why do they do this? Because they can," he says.

"It needs to be regulated," Brad says. "You can’t trust private industry to regulate itself. You can’t give Enron the keys to the building and say, ‘don’t steal anything.’"

Brad would like to see the government conduct a cost analysis that would regulate coverage as well as costs of premiums and other medical expenses, such as deductible. "They’re trying to get everything they can," he says, and "until the government steps in" they will continue to do so.

"We paid our dues for the American dream," Brad says, "and we’re getting hosed. What the hell happened?"

Consumer Watchdog
Consumer Watchdoghttps://consumerwatchdog.org
Providing an effective voice for American consumers in an era when special interests dominate public discourse, government and politics. Non-partisan.
Latest Insurance Videos
Video thumbnail
KRON 4: Mercury and CSAA Insurance Raising Rates
02:28
Video thumbnail
To The Point with Alex Bell: California's Insurance Crisis
01:06
Video thumbnail
KXTV-SAC (ABC): California's Insurance Crisis
04:05
Video thumbnail
Spectrum News 1: Property Insurance Struggles After LA Fires
04:52
Video thumbnail
KTTV-LA (FOX): Harden Your Home To Protect It From Wildfire
01:03
Video thumbnail
KTVU FOX 2: New insurance Laws In 2026
03:27
Video thumbnail
Spectrum News 1: Palisades Fire Rebuild Insurance Concerns
05:53
Video thumbnail
Spectrum News: Eaton Fire Survivors Call For Ricardo Lara To Resign
01:58
Video thumbnail
ABC7 News: New Calls For Insurance Commissioner To Resign
02:40
Video thumbnail
NBC News: Fire Victims Ask State Insurance Commissioner To Resign
01:54
Video thumbnail
Fox 11: Wildfire Survivors Demand State Insurance Commissioner To Resign
03:26
Video thumbnail
KTLA-LA (CW): Ricardo Lara Accused Of Siding With Insurers Over Homeowners
00:58
Video thumbnail
KCRA News: Fire Victims Want Insurance Commissioner To Resign
00:53
Video thumbnail
ABC10 To the Point with Alex Bell: Calls For Ricardo Lara To Resign
03:32
Video thumbnail
ABC10: Calls For Insurance Commissioner To Resign
01:13
Video thumbnail
KCAL CBS: Consumer Watchdog President Discusses Problems With California’s Home Insurance Market
06:03
Video thumbnail
KCAL Mornings: CA Homeowners Face Surcharges To Help Recoup Costs From January Wildfires
00:38
Video thumbnail
CBS News Bay Area: CA Fair Plan Proposes Rate Hike For Home Insurance Coverage
03:53
Video thumbnail
KTVU Mornings: CA Fair Plan Proposes 35.8% Insurance Rate Hike
04:44
Video thumbnail
KCAL Mornings: Proposed Insurance Rules Under Criticism
05:33
Video thumbnail
ABC7 News: AI Energy Toll Could Be Passed Onto Consumers
02:08
Video thumbnail
CBS 8: Are Insurance Rates Really Better?
02:51
Video thumbnail
KMPH-FRES (FOX): Major Insurance Companies Returning
01:32
Video thumbnail
KMPH-FRES (FOX): Ballot Measure Takes Aim At Insurers
00:38
Video thumbnail
CBS 13 News: Home Insurance Ballot Initiative
00:24
Video thumbnail
KFMB SD CBS San Diego, CA: Rate Hikes Filed Under Insurance Reform Plan
02:26
Video thumbnail
KFMB SD CBS San Diego, CA: Rate Hikes Filed Under Insurance Reform Plan
02:26
Video thumbnail
KOVR-SAC (CBS) - Sacramento, CA: Proposing An Insurance Change
02:28
Video thumbnail
KXTV-SAC (ABC) - Sacramento, CA: Fair Plan Fee Lawsuit Scaled Down
01:08
Video thumbnail
KTVU-SF (FOX) - San Francisco, CA: State Farm Asks Judge To Seal Documents Justifying Rate Hike
04:31
Video thumbnail
Spectrum News 1 - Green Bay, WI: Grappling With Loss In LA 6 Months After Devastating Wildfires
03:41
Video thumbnail
KTVU (FOX): Tips On Getting Smoke Damage Claims Paid
04:31
Video thumbnail
KTVU-SF (FOX): Pro-Homeowner Bills Moving Through CA Legislature
02:30
Latest Privacy Report

Support Consumer Watchdog

Subscribe to our newsletter

To be updated with all the latest news, press releases and special reports.