Consumer Watchdog

Expose. Confront. Change.

Consumer Watchdog

Smoke & Mirrors: Inside the Wildfire Insurance Crisis

Smoke and Mirrors Podcast Cover

Smoke and Mirrors Podcast Cover
Smoke & Mirrors
How One Regulator Made California’s Fire Recovery Harder
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We explore a recent investigative story by the New York Times about how industry-favored loopholes crafted behind closed doors at the California Department of Insurance have undermined fire recovery, and how Los Angeles fire survivors are now calling on Governor Gavin Newsom to ask Insurance Commissioner Ricardo Lara to resign.

Smoke and Mirrors Podcast Cover
Smoke & Mirrors
How Tech and Data Shape Your Property Insurance
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In this episode we examine how technology has increasingly taken over every aspect of our home insurance policies, from the algorithm that decides how much insurance we need when we sign up, to the algorithm that determines what it’ll cost to rebuild after a disaster, to the ones that set your fire risk score and decide how much companies get to charge for future disasters. The data that feeds this technology is often incorrect and always hidden from public view. And there is a big company behind it: Verisk.

Smoke and Mirrors Podcast Cover
Smoke & Mirrors
The Underworld of Fire Insurance Subcontractors
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Smoke damage has become a major issue for wildfire victims of the Eaton and Palisades fires. In this episode, we go present a tip guide for policyholders on getting smoke damage claims paid from those who know best: folks who have gone through it. You’ll be hearing from fire survivors who have fought and won, public adjusters who seek to get claims paid on behalf of policyholders, attorneys who litigate in court against insurance companies, and experts in toxins and testing.

Smoke and Mirrors Podcast Cover
Smoke & Mirrors
10 Tips to Get Smoke Damage Claims Paid
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Smoke damage has become a major issue for wildfire victims of the Eaton and Palisades fires. In this episode, we go present a tip guide for policyholders on getting smoke damage claims paid from those who know best: folks who have gone through it. You’ll be hearing from fire survivors who have fought and won, public adjusters who seek to get claims paid on behalf of policyholders, attorneys who litigate in court against insurance companies, and experts in toxins and testing.