LA Watchdog
LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable
Santa Monica, CA -- The LADWP’s pledge to give customers a bill of rights is a step forward, but the LADWP remains in need of a major bureaucratic overhaul, Consumer Watchdog said today.
Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP...
Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years.
LA Voters Kill Measure RRR; Back Real Reform For DWP Rather Than More Self-Dealing
Santa Monica, CA — Angelenos who voted down Measure RRR delivered the message to the largest municipal utility in the country that they will not stand for the dysfunctional Department of Water & Power policing itself, Consumer Watchdog said today.
Consumer Advocates And DWP Ratepayers Facing Threat Of Disconnection Over Erroneous Bills Denounce Measure RRR For Giving DWP Too Much Power To Raise Rates
Santa Monica, CA — LA Charter Measure RRR makes LADWP less accountable for its billing errors and allows for the utility to raise rates, enter into private contracts, and increase dangerous fossil fuel emissions without City Council or Mayoral oversight, Consumer Watchdog and Food & Water Watch said today.