Provider of home coverage probed
<p class="source">Contra Costa Times (Walnut Creek, CA)</p>
<p>On top of administrative penalties, the Foundation for Taxpayer and Consumer Rights argues Farmers Insurance should pay refunds to any customer who was improperly charged. "This company thinks it can break the law without being held accountable," said Harvey Rosenfield, founder of the Santa Monica-based consumer watchdog group, which petitioned the Department of Insurance to participate in the proceedings. "It's an arrogant, outrageous practice by an arrogant, outrageous company."</p>
