Consumer Watchdog

Expose. Confront. Change.

Consumer Watchdog

Insurance

Insurance news, investigations, and reform — auto, home, and health insurance rates, claims denials, and industry accountability.
Cartoonish election

Cartoonish election

<p class="source">Sacramento Bee</p> <p>Last week, the Foundation for Taxpayer and Consumer Rights and the California Nurses Association put up its own cartoon with Schwarzenegger groping Minerva in the state seal.</p>
Arnold’s Shakedown Politics vs. His Word

Arnold’s Shakedown Politics vs. His Word

<font face="verdana,sans-serif" size="2">When he ran for office, Arnold proclaimed: "I don't have to take money from anybody. I have plenty of money." Yesterday he got angry at President Bush for having a Beverly Hills...</font>
How to Shop for Insurance

How to Shop for Insurance

<p class="source">ABC TV-12 (Flint, Michigan)</p> <p>"Just because they're a big name doesn't mean that they'll be a 'good neighbor' or that you'll be 'in their hands,'" Doug Heller with FTCR noted. If you can't get complaint ratios for your state, he said that you can often get a good idea of how a company treats its customers by comparing the complaint ratios published by other states </p>
Calpers Protests PacifiCare Severance;

Calpers Protests PacifiCare Severance;

<h3>Top executives are poised to receive $345 million in merger-related bonuses if United Health's acquisition goes through.</h3><p class="source">CFO Magazine</p> <p>According to the Foundation for Taxpayer and Consumer Rights, the $345 million in bonuses is "enough money to provide health care to 115,000 Californians for an entire year." </p>
Governor’s star status pays off;

Governor’s star status pays off;

<h3>Appearances lead to campaign giving - and raised eyebrows.</h3><p class="source">Sacramento Bee</p> <p>Doug Heller, executive director of the Foundation for Taxpayer and Consumer Rights in Santa Monica, which frequently criticizes Schwarzenegger's fundraising, said there is a connection between such vetoes and campaign contributions.</p>
Motorists, Repairers Complain of Steering;

Motorists, Repairers Complain of Steering;

<h3>Insurers in the state continue to push work toward garages they contract with, critics say.</h3><p class="source">Los Angeles Times</p> <p>According to complaints from the auto repair industry, insurance companies use a variety of tactics to evade the 2-year-old law, telling policyholders that work at their chosen body shops might not be guaranteed or fully covered or might be delayed.</p>
Provider of home coverage probed

Provider of home coverage probed

<p class="source">Contra Costa Times (Walnut Creek, CA)</p> <p>On top of administrative penalties, the Foundation for Taxpayer and Consumer Rights argues Farmers Insurance should pay refunds to any customer who was improperly charged. "This company thinks it can break the law without being held accountable," said Harvey Rosenfield, founder of the Santa Monica-based consumer watchdog group, which petitioned the Department of Insurance to participate in the proceedings. "It's an arrogant, outrageous practice by an arrogant, outrageous company."</p>
Louisiana Insurance Chief’s Huge Task;

Louisiana Insurance Chief’s Huge Task;

<h3>Commissioner Aims to Restore Trust of State's Battered Citizens;<br>Glad Only 'a Tree Fell on Your Roof'</h3><p class="source">THE WALL STREET JOURNAL</p> <p>Mr. Wooley accepted $577,000 in campaign contributions from insurers in 2003 and 2004, according to the Foundation for Taxpayer and Consumer rights. Soon after he was elected, he successfully championed a measure letting insurers raise or cut rates by up to 10% without regulatory approval. He deemed it necessary to draw more insurers to the state, and the number was rising before Katrina. Opponents dubbed the measure "the Wooley tax," predicting, accurately, that rate hikes would outpace declines.</p>
Governor signs insurance package;

Governor signs insurance package;

<h3>Three of state Sen. Martha Escutia's bills dealing with insurance coverage have been signed into law</h3> <p class="source"> Whittier Daily News (California) </p> <p> Doug Heller, executive director of the Foundation for Taxpayer and Consumer Rights, said that by encouraging more people to purchase insurance, the program already is saving consumers money. "It's less likely that we'll be hit by uninsured drivers,' Heller said. "It means the cost of insurance will go down as more people get insured." </p>
National focus on election unlikely;

National focus on election unlikely;

<h3>Eight initiatives on special vote ballot</h3><p class="source">Ventura County Star (California)</p> <p>"As a Californian, I think our legislative and regulatory decisions should be made in the interests of businesses and residents here in California," Doug Heller with FTCR said. Noting that the special election has been driven by Schwarzenegger and is being conducted only at the governor's insistence, he said, "Californians are being driven to the polls in part by out-of-state interests and their influence on the process."</p>
Wind or water? Big difference for insurers

Wind or water? Big difference for insurers

<p class="source">Pioneer Press (St. Paul, MN)</p> <p>The Foundation for Taxpayer and Consumer Rights, based in Santa Monica, Calif., argues it shouldn't matter whether wind or water did the damage, since Hurricane Katrina was the initial cause of all of the damage. Foundation spokesman Doug Heller says the problem is complicated by the fact that many Gulf state residents are reporting difficulty obtaining copies of their insurance policies, which could delay the claims process.</p>