Consumer Watchdog

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Consumer Watchdog

In The Courtroom

Consumer Watchdog in the courts — lawsuits and legal advocacy holding corporations accountable to consumers.
Judge To Schwarzenegger Administration:  Autism Denials Illegal

Judge To Schwarzenegger Administration: Autism Denials Illegal

<strong>Santa Monica, CA – A Los Angeles County Superior Court judge issued a ruling finding that the Schwarzenegger Administration has illegally sided with health insurance companies that deny access to care for autistic children.  A memo circulated by the Schwarzenegger Administration to health insurers was also ruled to be an illegal “underground regulation” because it violated state law requiring a public process for changing insurance regulations.</strong>
Ruling Deals A Blow To Denials Of Autism Treatment

Ruling Deals A Blow To Denials Of Autism Treatment

<p> <strong>Refusing to cover a costly behavioral therapy because the care provider lacks a state license violates California law, a Los Angeles County judge finds.</strong> </p> <p> Consumer Watchdog President Jamie Court said the ruling was reason enough for Gov. Arnold Schwarzenegger to order the department to stop fighting the suit and start ordering insurers to provide the treatment to their autistic members. "For an administration that is so involved with the Special Olympics to not understand the harm it's causing every day that an autistic child doesn't get the care they need, is not only legally inexcusable, but morally reprehensible," Court said. </p>
Lawsuit Targets DirecTV’s Early Cancellation Penalty

Lawsuit Targets DirecTV’s Early Cancellation Penalty

California consumers have taken DirecTV to court, saying the El Segundo-based satellite television company's "early cancellation penalty" unlawfully removes funds from customer bank accounts and charges their credit cards without prior knowledge or consent. DirecTV denies the allegations, which have been brewing in state courts for a year. The company has more than 18 million subscribers nationwide but does not break out subscriptions for individual states or metro markets. The latest action came Monday, when Santa Monica-based Consumer Watchdog joined plaintiffs in a motion asking the court to block DirecTV from collecting the disputed fees until the class-action suit is resolved.<br />
Consumers Ask Court To Stop DIRECTV From Taking Disputed “Cancellation Fees” Out Of Bank Accounts, Credit Cards

Consumers Ask Court To Stop DIRECTV From Taking Disputed “Cancellation Fees” Out Of Bank Accounts, Credit Cards

<p> <strong>Satellite TV Company Charged Unlawful “Early Cancellation”</strong></p> <p> <em>Santa Monica, CA — </em>Consumers who are being charged an “early cancellation penalty” by satellite television company DIRECTV asked the Los Angeles Superior Court to block the company from automatically removing the fees from customers’ bank accounts or charging their credit card accounts without their prior knowledge and written consent until the lawsuit is resolved.</p>
Consumers’ Lawsuit Against DIRECTV May Proceed, Court Says

Consumers’ Lawsuit Against DIRECTV May Proceed, Court Says

<p> <strong>Satellite TV Company Charges Unlawful "Early Cancellation" Fee, Consumer Advocates Contend</strong><br />  <br /> Santa Monica, CA -- A class action lawsuit charging that DIRECTV, the satellite entertainment company, imposes unlawful early cancellation fees of up to $480, often taking the money directly out of a consumer’s credit card or bank account without the customer’s permission, may proceed, a California Superior Court judge has ruled.<br />  <br />
California Sued Over Regulation of Autism Treatments

California Sued Over Regulation of Autism Treatments

The lawsuit, filed by Consumer Watchdog in Los Angeles Superior Court, claims DMHC has permitted the denial of "critically needed, medically necessary" treatments. The advocacy group alleged Department Director Cindy Ehnes illegally permitted insurers to deny coverage for Applied Behavioral Analysis, a common autism treatment, in violation of the California Mental Health Parity Act. Also, DMHC improperly withheld public documents requested by Consumer Watchdog, it claims.
Suit Alleges California Lets Insurers Deny Treatment For Autistic Kids

Suit Alleges California Lets Insurers Deny Treatment For Autistic Kids

A nonprofit consumer group has filed a lawsuit against state regulators alleging they allow insurance companies to deny necessary but expensive treatment for autistic children in violation of state law. Santa Monica-based Consumer Watchdog filed the lawsuit against the California Department of Managed Health Care Tuesday in Los Angeles Superior Court.
Autism Patients’ Treatment Is Denied Illegally, Group Says

Autism Patients’ Treatment Is Denied Illegally, Group Says

<p> <strong>Consumer Watchdog asks a judge to order the state Department of Managed Health Care to enforce the law and require insurers to serve autistic members. The agency says it's doing its job.</strong><br /> <br /> "Californians, including those stricken with autism and their parents and caregivers, expect regulators to enforce the law, not to side with insurance companies seeking to boost their profits by denying patients the care they need," said Harvey Rosenfield, founder of the nonprofit Consumer Watchdog and author of the landmark automobile insurance reform initiative Proposition 103. </p>
Group Sues Calif. Regulators Over Autism Care

Group Sues Calif. Regulators Over Autism Care

<p> Consumer Watchdog, a Santa Monica group that monitors insurance practices, has asked the court to order the Department of Managed Health Care to require insurers to provide autistic children with treatments ordered by their doctors. The group also wants the department to turn over records showing the agency's violations in this area. </p>
State Sued Over Handling of Autism Complaints

State Sued Over Handling of Autism Complaints

LOS ANGELES, CA -- California regulators are being challenged in court for siding with insurance companies, rather than patients, over some costly autism therapies. In a lawsuit filed Tuesday, consumer advocates complain that the Department of Managed Health Care broke state law by precluding expert doctors from deciding whether an insurer must provide treatments for autism.<br />