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Consumer Watchdog

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LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable

LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable

<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA -- The LADWP’s pledge to give customers a bill of rights is a step forward, but the LADWP remains in need of a major bureaucratic overhaul, Consumer Watchdog said today.</p>
Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP Problems

Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP Problems

<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years.</p>