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Consumer Watchdog’s Consumer Alert Challenges Uber’s Fake Super Bowl “Consumer Alert” TV Ad: Uber Really Wants Removal of Legal Accountability for Faulty Safety Checks 

Consumer Watchdog’s Consumer Alert Challenges Uber’s Fake Super Bowl “Consumer Alert” TV Ad: Uber Really Wants Removal of Legal Accountability for Faulty Safety Checks 

Cal Matters – Uber’s ballot measure would protect rideshare companies, not riders, from safety lapses

Cal Matters – Uber’s ballot measure would protect rideshare companies, not riders, from safety lapses

Los Angeles Times Pulitzer Prize-winning Columnist Michael Hiltzik: Uber is trying to snow voters with a supposedly pro-consumer ballot initiative. Don’t buy it

Los Angeles Times Pulitzer Prize-winning Columnist Michael Hiltzik: Uber is trying to snow voters with a supposedly pro-consumer ballot initiative. Don’t buy it

News Releases

LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable

LADWP Customer Bill Of Rights Nothing But Paper Without Overhaul Of Utility Bureaucracy And Independent Ratepayer Voice To Hold DWP Accountable

January 3, 2017  ·  Liza Tucker
<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA -- The LADWP’s pledge to give customers a bill of rights is a step forward, but the LADWP remains in need of a major bureaucratic overhaul, Consumer Watchdog said today.</p>
Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP Problems

Consumer Watchdog Tells LA Mayor That Ratepayers Should Be Paid Interest On Money DWP Owes in Overbilling Scandal And Calls For Transparency About DWP Problems

November 17, 2016  ·  Liza Tucker
<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years.</p>
Misbilled LA DWP Ratepayers Denied $44 Million In Refunds Until Mid 2017 Despite Pledge Of 2016 Payments

Misbilled LA DWP Ratepayers Denied $44 Million In Refunds Until Mid 2017 Despite Pledge Of 2016 Payments

September 13, 2016  ·  Jamie Court
<p><img class=" alignright size-full wp-image-21000" alt="" class="right" src="http://consumerwatchdog.org/wp-content/uploads/2015/12/images_ladwp_logo1.jpg" style="width: 200px; height: 212px; margin-left: 7px; margin-right: 7px; float: right;" width="882" height="933" />Santa Monica, CA — Consumer Watchdog today said that court filings by the Los Angeles Department of Water and Power showing misbilled ratepayers will have to wait until mid-2017 to get $44 million in refunds are unacceptable and Mayor Garcetti should act immediately to pay ratepayers back.  </p>