As alleged in Consumer Watchdog’s lawsuit against Zoom, to distinguish itself from competitors, Zoom falsely advertised “end-to-end encryption” as part of the security measures it uses—meaning that the only people who can access the communicated data are the sender and the intended recipient. Using end-to-end encryption, an industry standard in internet security, prevents hackers and unwanted third parties from accessing messages and data transmitted over the platform. But because Zoom did not actually use end-to-end encryption, Zoom’s servers, some of which are located in China, are at increased risk of cyberattacks, according to the lawsuit.
