CA Investigates Kaiser, Anthem, Insurers
<p class="summary">
Judy Dugan of the Santa Monica-based advocacy
group Consumer Watchdog said one of the primary reasons for the HMO
system's dysfunction is its for-profit emphasis that puts patient care
on the back burner. "They (HMOs) seem to be happy to take
care of slightly healthy people, but their dollar alert goes up when
it's expensive," Dugan said. "They don't have any huge interest in
figuring out what effective care is and isn't and sometimes it seems
random when they deny something as not medically necessary."
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