Santa Monica, CA---Consumer Watchdog today urged City Council President Herb Wesson to name a consumer advocate to the citizens’ committee that will nominate the...
Santa Monica, CA -- The LADWP’s pledge to give customers a bill of rights is a step forward, but the LADWP remains in need of a major bureaucratic overhaul, Consumer Watchdog said today.
Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years.
Santa Monica, CA — Consumer Watchdog today said that court filings by the Los Angeles Department of Water and Power showing misbilled ratepayers will have to wait until mid-2017 to get $44 million in refunds are unacceptable and Mayor Garcetti should act immediately to pay ratepayers back.
Los Angeles, CA – Los Angeles Superior Court Judge Elihu Berle for the third time failed to grant preliminary approval to an overbilling settlement with DWP ratepayers, calling for more disclosure and pro-consumer changes. He said he would grant preliminary approval if those conditions are met.
Los Angeles, CA -- Consumer Watchdog and overbilled ratepayers today urged Los Angeles City leaders to immediately fix or withdraw a “breathtakingly anti-consumer settlement agreement” over tens of millions of dollars in overbilling at the Los Angeles Department of Water and Power (LADWP).