Consumer Watchdog

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Consumer Watchdog

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Richard M.

Richard M.

Richard M, a retired senior living on a fixed income, maintained homeowners insurance for more than four decades with Safeco before being forced into finding...
Alka Airy

Alka Airy

Alka joined our advocacy team following the death of her sister Shilpa. Shilpa Airy endured medical negligence at two separate hospitals in San Francisco following...
Danny Bazan

Danny Bazan

Danny Bazan is a vibrant soul, full of life and energy, who cherished every moment spent with his family. He relished the thrill of riding...
Nikoo Alice Izadseta

Nikoo Alice Izadseta

Dylan Izadseta fought tirelessly to welcome a second child into her family.  She pursued IVF treatments, which ultimately were successful. At the age of 39, she was...
James Taylor Sr.

James Taylor Sr.

James Taylor Sr. dedicated his career to working as a machine operator before enjoying a well-earned retirement. He was a vibrant force in both his...
KELSEY SZAMET 

KELSEY SZAMET 

By the time the flames stopped crawling across the foothills of Altadena, the homes across the street from Kelsey Szamet were reduced to ashes. Hers...
CIRESSA HENDERSON 

CIRESSA HENDERSON 

Over a $16,000 renter’s policy, State Farm dragged Ciressa Henderson through hell. Her reality was this: As virtually a lifelong renter, she cannot find any...
TIM MCCUNE

TIM MCCUNE

When embers rained down during the Pacific Palisades wildfire, Tim McCune’s home didn’t burn down. But in many ways, what came next felt almost worse.  ...
NICOLE ANDERSON 

NICOLE ANDERSON 

Nicole Anderson lost everything after the CZU Lightning Complex Fire in 2020: her home, a couple of beloved animals, and nearly all her possessions. It...
JAMES & KELLY DUARTE

JAMES & KELLY DUARTE

James, a retired senior living in the quiet town of Lucerne in Northern California, never imagined that simply staying insured would become a luxury he...
GEORGE BRAUE

GEORGE BRAUE

Getting basic information about how insurers arrive at wildfire risk ratings that can send premiums to stratospheric levels has been impossible for homeowner George Braue....
JOE K

JOE K

The last 15 months were pretty stressfull for Joe K. He wasn’t sure if he would have insurance for his home, or whether he could...