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Consumer Watchdog

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Consumer Watchdog investigations and advocacy on data privacy, surveillance, AI, and your right to control your personal information.
U.S. Court Rules Class Action Against AT&T Can Go On

U.S. Court Rules Class Action Against AT&T Can Go On

<p> <strong>Class action on Cingular/AT&T deal allowed to proceed -- Customers say being forced to pay fees, buy phones.</strong></p> <p> Consumer advocacy group Consumer Watchdog described the ruling as a major victory for AT&T customers. "The company broke its promise to its customers, making them pay millions of dollars more than they should have. Now we can move forward to get people their money back," said Harvey Rosenfield, a lawyer for the non-profit the California-based consumer group.</p>
A deafening — and embarrassing — $ilence

A deafening — and embarrassing — $ilence

<p> Los Angeles Times business columnist <a href="http://www.latimes.com/news/local/la-fi-hiltzik25-2009may25,0,6067235.column?track=rss" target="_blank" rel="noopener">Michael Hiltzik has just explored</a> the situation thwarting noncommercial neural...</p>
Google University of Michigan Sign Digital Library Oversight Agreement

Google University of Michigan Sign Digital Library Oversight Agreement

Google attracted more negative attention than perhaps it bargained for with its goal to digitize the world's libraries. In April 2009, a nonprofit consumer advocacy organization, Consumer Watchdog, wrote a letter to U.S. Attorney General Eric Holder asking the government to examine the settlement between Google, The Author's Guild, and the Association of American Publishers (AAP). That settlement, Consumer Watchdog argued, deserved to be placed under government review because it gave Google the same financial terms of digital-book rights as any future competitor.
Give Google your data or die

Give Google your data or die

Believe it or not, <a href="http://www.google.com/intl/en/corporate/execs.html#larry" target="_blank" rel="noopener">Google's co-founder Larry Page</a> says that the Internet giant needs to retain your search data more than six months in order to save lives.
Consumer Watchdog Litigation Team’s Summary of Tobacoo II Case Decision

Consumer Watchdog Litigation Team’s Summary of Tobacoo II Case Decision

In a 4-3 decision, the California Supreme Court today reversed a lower court ruling in a false advertising class action pending for more than a decade against the tobacco companies that would have severely restricted consumers’ ability to bring lawsuits under the state’s Unfair Competition Law (UCL) to stop businesses unlawful, unfair and fraudulent practices.
Consumer Class-Action Suits Are On Trial In California

Consumer Class-Action Suits Are On Trial In California

<p> <strong>A far-reaching ruling is expected in a case that could apply limits in 2004's Proposition 64 to ads for cigarettes.</strong> </p> San Francisco, CA -- Consumer class-action lawsuits in California, which have encountered mounting skepticism from courts, face a major test in a tobacco case to be decided Monday by the state Supreme Court. Some advocates say beneficial consumer litigation is getting tossed along with the frivolous. "The big picture is a broad assault on consumer protection laws by the defendants' lobby, with the growing support of the judicial branch," lamented Harvey Rosenfield, attorney for Consumer Watchdog, a nonprofit consumer advocacy group.
Google’s New Scourge Strikes A Nerve

Google’s New Scourge Strikes A Nerve

<strong>In-your-face watchdog gets advice from Microsoft 'people,' interest from Verizon</strong> <p> SAN FRANCISCO, CA -- Google Inc. has attracted a number of critics over the years, but the Internet search giant hasn't yet had to deal with any as jarringly adversarial as Consumer Watchdog. "Their tactics tend to be more confrontational than others'," said Tim Little, executive director of the Rose Foundation, an Oakland, Calif.-based organization that funds Consumer Watchdog. "But sometimes there's a place for folks being confrontational." </p>
Google Openness Is A Closed Door — Open Source Versus An Open Mind

Google Openness Is A Closed Door — Open Source Versus An Open Mind

When Google meets with Congressional staffers, hoping to convince US lawmakers that it's nothing but good for the world, the web giant likes to say that it believes in openness. "Open is better than closed, "the company says. Open "enhances competition" and "encourages innovation." But if you ask the company to discuss its openness, it's not too open about it. Late last week, the consumer watchdog known only as Consumer Watchdog uncovered the canned pitch that Google recently launched at Capitol Hill in an effort to re-spin itself.
Is Google Insurmountable?

Is Google Insurmountable?

After Google unveiled new features to its search results yesterday, one analyst is saying that the company’s leadership position has become virtually unshakable. Google’s name is <a href="http://blogs.wsj.com/law/2009/05/08/as-google-grows-so-to-do-the-antitrust-issues/">increasingly coming up</a> in antitrust discussions, and there are signs that regulators are considering whether it is <a href="http://online.wsj.com/article/SB124156244115989189.html">a monopoly</a>. A presentation outlining reasons Google is not monopolistic <a href="http://www.consumerwatchdog.org/corporateering/articles/?storyId=27175">surfaced on Consumer Watchdog</a> last week.
Judge whacks little people, rewards managers at Tribune

Judge whacks little people, rewards managers at Tribune

<p> What's up with our legal system? A bankruptcy judge just told the bankrupt Tribune Co. it could <a href="http://www.google.com/hostednews/ap/article/ALeqM5gGTWSXfETUTGtb7y16QBdt6HgGKAD984TFPO2">go ahead and pay $13 million in manager bonuses,</a> but denied payment of $2 million in severance to 70 employees (average tenure 20 years) who were laid off just before the bankruptcy last December.<a href="http://www.google.com/hostednews/ap/article/ALeqM5gGTWSXfETUTGtb7y16QBdt6HgGKAD984TFPO2"></a> </p>
Google, Intel, Others Face Resurgence in Antitrust Interest, Actions

Google, Intel, Others Face Resurgence in Antitrust Interest, Actions

As Google’s gadfly, Consumer Watchdog has noted that the company developed a presentation trying to argue that antitrust concerns are unreasonable and unwarranted. Unfortunately for Google, there are times that PR can do wonders, and times when it can’t. One time it can’t is when the PR campaign is full of holes, including the following...