Consumer Watchdog

Expose. Confront. Change.

Consumer Watchdog

Insurance

Insurance news, investigations, and reform — auto, home, and health insurance rates, claims denials, and industry accountability.
Google Profited From Illegal Mortgage Ads

Google Profited From Illegal Mortgage Ads

<p> The federal government has shut down 85 websites it says were preying on vulnerable homeowners by offering dodgy mortgage deals through ads on Google.</p> <p> The move comes just weeks after Google was<a href="http://%20http//www.tgdaily.com/business-and-law-features/58087-google-forfeits-500-million-for-running-illegal-pharmacy-ads" target="_blank" rel="noopener"> forced to pay out</a> $500 million to settle claims that it profited from Adwords ads for illegal Canadian pharmacies.</p>
Government Closes Mortgage Scams Tied To Google

Government Closes Mortgage Scams Tied To Google

<p> SAN FRANCISCO (AP) — The federal government has shut down dozens of Internet scam artists who had been paying Google to run ads making bogus promises to help desperate homeowners scrambling to avoid foreclosures.</p> <p> The crackdown announced Wednesday renews questions about the role that Google's massive advertising network plays in enabling online misconduct. It may also increase the pressure on the company to be more vigilant about screening the marketing pitches that appear alongside its Internet search results and other Web content.</p>
Class Accuses Blue Cross of Bait and Switch

Class Accuses Blue Cross of Bait and Switch

<p>LOS ANGELES, CA -- A Superior Court class action claims that Blue Cross of California uses "bait and switch tactics" to impose midyear hikes on its customers. The three lead plaintiffs all say that Blue Cross jacked up their deductible in February, "just two months into the deductible year."</p> <p>Named plaintiffs Janet Kassouf, Alison Heath and David Jacobson say they bought policies with the expectation that annual deductibles and out-of-pocket costs would be fixed for the calendar year, but saw abrupt changes to the terms and conditions of their plans.</p>
Consumer Group Sues Anthem Over Higher Insurance Rates

Consumer Group Sues Anthem Over Higher Insurance Rates

<p> On Monday, the not-for-profit consumer advocacy group Consumer Watchdog filed a lawsuit against Anthem Blue Cross, the <a href="http://www.latimes.com/business/la-fi-anthem-lawsuit-20111115,0,7684974.story" target="_blank" rel="noopener"><i>Los Angeles Times</i></a> reports.</p> <p> The lawsuit alleges that the insurer breached contracts with individual policyholders when it increased annual insurance deductibles and other out-of-pocket costs on May 1.</p>
Blue Cross Sued Over ‘Bait And Switch’ Deductible Hikes

Blue Cross Sued Over ‘Bait And Switch’ Deductible Hikes

<p>Law360, New York  -- Anthem Blue Cross was hit with a class action Monday by policyholders accusing the California health insurer of using “bait and switch” strategies to unilaterally change plan contract terms by increasing annual deductibles and premiums in the middle of the deductible year.<br /> <br />
Anthem Blue Cross Sued Again?

Anthem Blue Cross Sued Again?

<p> <strong>Anthem Blue Cross used "bait and switch" tactics to raise deductibles and other out-of-pocket costs for some customers in the middle of their contract period.</strong></p> <p> <a href="http://www.kabc.com/Article.asp?id=2335061&spid=38628">Click here to listen to audio of broadcast</a>.</p> <p> <strong>Anthem Blue Cross Sued Over Higher Medical Insurance Deductibles</strong></p>
Do Layaway Plans Have Consumer Interest at Heart?

Do Layaway Plans Have Consumer Interest at Heart?

<p> Retailers are rolling out layaway plans in preparation for another holiday season adrift in a serious recession, but Consumer Watchdog President Jamie Court tells KGO's Scott Lettieri that "Depending on the price and the policy, you could be playing a lot more than if you'd put the purchase on a credit card."</p> <p> <a href="http://www.kgoam810.com/FlashPlayer/default.asp?SPID=0&ID=2334143">Click here to listen to the audio segment</a> of this radio broadcast.</p>
Consumer Group: 3 Reasons Why Health Reform Won’t Put Brokers Out of Business

Consumer Group: 3 Reasons Why Health Reform Won’t Put Brokers Out of Business

<p> A consumer advocate group wants to be part of an insurance-industry discussion on whether to exempt broker and agent compensation from a health reform law that aims to cut wasteful insurer spending.</p> <p> The group, Consumer Watchdog, is rallying members to demand that state insurance commissioners reject a resolution that removes producer compensation from medical loss ratio (MLR) calculation.</p> <p> The MLR rule, enacted under the Affordable Care Act, requires insurers to spend 80 to 85 percent of revenue on health care and quality improvement efforts.</p>