Consumer Watchdog

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Consumer Watchdog

Insurance

Insurance news, investigations, and reform — auto, home, and health insurance rates, claims denials, and industry accountability.
US Consumer Privacy Bill of Rights Doesn’t Go Far Enough, Critics and Supporters Say

US Consumer Privacy Bill of Rights Doesn’t Go Far Enough, Critics and Supporters Say

<p class="firstChild">Three years after it first proposed such a move the White House has introduced a draft Consumer Privacy Bill of Rights (CPBR) that would give consumers clearer and more guarantees on how personal data is protected by organisations – regardless of the sector those organisations operate in. The draft bill seems to be taking heat from all sides, and if adopted it would bring US policy on privacy protection in the age of big data more in line with the draft legislation in Europe.</p>
FCC Should Prohibit DIRECTV’s Anti-Consumer Practices By Freezing Rates and Banning Excessive Fees, Or Block $49 Billion AT&T Merger

FCC Should Prohibit DIRECTV’s Anti-Consumer Practices By Freezing Rates and Banning Excessive Fees, Or Block $49 Billion AT&T Merger

<p><img class=" alignright size-full wp-image-2877" alt="" class="right" src="https://consumerwatchdog.org/wp-content/uploads/2015/06/images_fcc.jpg" style="width: 250px; height: 250px; margin-left: 7px; margin-right: 7px; float: right;" width="300" height="300" />Los Angeles, CA – Consumer Watchdog today urged the Federal Communications Commission (FCC) to reject AT&T’s proposed purchase of the satellite television company DIRECTV unless the company agrees to eliminate DIRECTV’s anti-consumer policy of charging massive Early Termination Fees, often taken directly from a customer’s bank account or credit card without notice.</p>
A Letter Can Change Things, Including EPA Standards

A Letter Can Change Things, Including EPA Standards

<p><img class=" alignright size-full wp-image-2852" alt="" class="right" src="https://consumerwatchdog.org/wp-content/uploads/2015/02/images_epalogo_0.jpg" style="width: 231px; height: 231px; margin-left: 7px; margin-right: 7px; float: right;" width="231" height="231" />Four years ago, after an avalanche of complaints about Hyundai’s Elantra’s inflated mileage, Consumer Watchdog <u><a href="http://www.consumerwatchdog.org/resources/ltrepaelantra11292011.pdf">wrote the EPA about the problems with trusting automakers to self-test their MPG claims</a></u>. Yesterday, the EPA toughened its testing procedures for the first time in a decade.</p>
HEALTH NET: Faces Class Suit Over Alleged Inferior Health Plans

HEALTH NET: Faces Class Suit Over Alleged Inferior Health Plans

<p>Health Net used bait-and-switch tactics to enroll Californians into its inferior health plans under the federal Affordable Care Act, a class claims in court.</p> <p>Rebecca Lehman, of Los Angeles County, and Heather Womick, of Orange County, filed the complaint on December 19 in Los Angeles Superior Court against Health Net of California Inc., and its subsidiary Health Net Life Insurance Co.</p>
Woefully Inadequate

Woefully Inadequate

<p>It's been a year since many people discovered that the lists of doctors accepting Anthem Blue Cross' and Blue Shield's Covered California plans, both locally and beyond the borders of Humboldt County, were <a href="http://www.northcoastjournal.com/humboldt/bait-and-switch/Content?oid=2621002">wildly inaccurate</a>. Many of the doctors and specialists that the insurance companies promised policy buyers would accept their new government mandated insurance had not, in fact, agreed to reimbursement contracts with the insurance companies. Other doctors had moved or retired.</p>
How To Pay for Retiree Health Coverage

How To Pay for Retiree Health Coverage

<div class="block__content block--article__content" id="page_0_content_1_BlockContent"> <p>When he took office as California's new treasurer this month, John Chiang (D) issued a warning about rising health care costs for retired state workers:</p> <p>"If we continue to do nothing, we will be sowing the seeds of a future crisis," Chiang said. "The price tag associated with providing health care to retired state workers has quietly grown to rival or even eclipse the funding gap associated with public pensions."</p>
California Court Rejects Insurance Challenge to Prop. 103

California Court Rejects Insurance Challenge to Prop. 103

<div id="article-content"> <p>The Sacramento Superior Court issued a decision rejecting an insurance industry challenge on the California insurance commissioner’s regulations under Proposition 103 that limit the amount of advertising costs insurers may pass on to consumers through insurance premiums.</p> <p>California Insurance Commissioner Dave Jones called the ruling in <em>Mercury v. Jones</em> an important win for California.</p>
Google to Stop Consumer Sales of Glass to Redesign Device

Google to Stop Consumer Sales of Glass to Redesign Device

<h3 id="dek">Google Glass pulled off consumer market as company works on more refined, affordable version</h3> <p><a class="r_lapi" href="http://abcnews.go.com/topics/business/companies/google.htm">Google</a> will stop selling its Internet-connected eyewear to consumers until the company can develop a more polished and affordable version that's less likely to be viewed as a freakish device.</p>
Mercury Insurance Fined $27.6 Million For Charging Wrongful Fees To Auto Customers

Mercury Insurance Fined $27.6 Million For Charging Wrongful Fees To Auto Customers

<p>SACRAMENTO, Calif. (AP) – California’s insurance commissioner is ordering Mercury Insurance to pay a $27.6 million fine for charging wrongful fees to its auto customers.</p> <p>In announcing the largest fine against a California auto insurance company, Commissioner Dave Jones said Monday that Mercury charged customers the same amount – $27.6 million – in broker fees that his agency did not approve.</p> <p>Jones says a judge recommended the fine after finding that the fees were wrongfully charged in 180,000 auto insurance transactions.</p>
Mercury Insurance To Pay $27.5M Fine For Charging Unapproved “Broker Fees”

Mercury Insurance To Pay $27.5M Fine For Charging Unapproved “Broker Fees”

<p>Los Angeles-based Mercury Insurance was ordered by the California Department of Insurance to pay a fine of more than $27.5 millionfor charging customers unapproved "broker fees," state officials said Monday.</p> <p>"While the $27.5 million fine against Mercury is significant, it is commensurate with the amount of money that was unlawfully collected from Mercury policyholders," state Insurance Commissioner Dave Jones said.</p>
Mercury Insurance Ordered To Pay $27.5 Million Fine For ‘Unapproved Fees’

Mercury Insurance Ordered To Pay $27.5 Million Fine For ‘Unapproved Fees’

<div class="prose-body"> <p class="inaugural">Mercury Insurance has been fined $27.5 million for collecting illegal auto insurance fees from consumers, according to the state's insurance regulator.</p> <p>Between 1999 and 2004, the company's insurance agents charged unapproved fees on more than 180,000 transactions, in violation of the voter-approved Proposition 103, which requires auto insurers to get the approval of the insurance commissioner on all rates, the California Department of Insurance said in a statement released Monday.</p>
State Orders Mercury Insurance To Pay $27.6 Million Fine

State Orders Mercury Insurance To Pay $27.6 Million Fine

<p>State Insurance Commissioner Dave Jones has ordered Mercury Insurance to pay a $27.6 million fine in connection with unapproved “broker fees” charged to California consumers buying auto policies.</p> <p>The California Department of Insurance said Monday that the Los Angeles-based insurer did not obtain the commissioner’s approval for the fees, resulting in consumers paying more than the rates approved by the commissioner.</p>