Justin Kloczko follows tech and privacy for Consumer Watchdog. He’s a recovering daily newspaper reporter whose work has also appeared in Vice, Daily Beast and KCRW.
Uber Tells Us One Thing and Does Another Los Angeles, CA — A short consumer alert video produced by Consumer Watchdog details Uber appearing to engage…
Dec 10, 2025
A backdoor agreement between California Insurance Commissioner Ricardo Lara and major insurance companies led to a wave of dropped policies before 2025’s…
Nov 24, 2025
Hidden algorithms and artificial intelligence used by the nation’s largest home insurance companies are leaving many homeowners underinsured, underpaid, or denied home…
Nov 11, 2025
We uncover the underworld of fire insurance subcontracting, where companies positioned as experts in smoke testing and home remediation work for insurers…
Oct 27, 2025
Smoke & Mirrors uncovers a web of little-known subcontractors and unseen technology that facilitate claims delays, lowballed payouts and denials, and offers…
Oct 22, 2025
Two people should not be paying different prices for the same product based on the collection of their personal data.
Sep 5, 2025
By the time the flames stopped crawling across the foothills of Altadena, the homes across the street from Kelsey Szamet were reduced…
Jul 28, 2025
Over a $16,000 renter’s policy, State Farm dragged Ciressa Henderson through hell. Her reality was this: As virtually a lifelong renter, she…
Jul 28, 2025
When embers rained down during the Pacific Palisades wildfire, Tim McCune’s home didn’t burn down. But in many ways, what came next…
Jul 28, 2025
By Staff Reporters, KPCC – Los Angeles, CA Click below to listen to the audio of this radio broadcast segment.
Jul 28, 2025
The regs will formalize a future where humans are no longer in the loop.
Jul 24, 2025
Nicole Anderson lost everything after the CZU Lightning Complex Fire in 2020: her home, a couple of beloved animals, and nearly all…
Jul 22, 2025
Every person has a price. AB 446 stops surveillance pricing.
Jul 16, 2025
By Staff Reporters, KFI-AM – Los Angeles, CA Click below to listen to the audio of this radio broadcast segment.
Jul 14, 2025
Table of Contents Introduction1 Don’t Rush: Test for Toxins Before Cleaning4 Know What Tests Miss9 Walk the Loss with the Insurance Adjuster10…
Jul 2, 2025
As thousands of policyholders navigate the home insurance claims process in California following the Eaton and Pacific Palisades fires, many are finding…
Jul 1, 2025