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Rage for Justice honoree

Joy Chen

  • 2026Citizen Advocate of the Year
Joy Chen at the Rage for Justice Awards

Quoted as published on consumerwatchdog.org

From our archive

“PG&E wants $456 million more from customers while threatening to cut $2 billion in infrastructure investments. Before asking Californians for another dollar, PG&E needs to explain what it will deliver with the money,” said Joy Chen, executive director of Every Fire Survivor’s Network. “The CPUC’s job is to demand that proof and hold PG&E to its duty to serve.”

Consumer Watchdog, Every Fire Survivor’s Network Call on CPUC Commissioner Baker to Withdraw Approval of $456 Million PG&E Rate Hike Amid $2 Billion in Spending Cuts · November 9, 2026

“PG&E cannot take money customers paid for service, divert it to Wall Street shareholders and then claim it cannot afford to serve those customers,” said Joy Chen, executive director of Every Fire Survivor’s Network. “Money needed to fulfill its duty to serve must stay at the utility. The Assembly must demand that the CPUC enforce its own rules.”

PG&E Says It Cannot Afford to Serve Customers. Legislature Must Demand Services Before Wall Street Payouts  · October 26, 2026

“PG&E’s CEO sounds remarkably confident about what a regulators’ report that hasn’t been published and legislative hearings that haven’t happened will deliver for her shareholders. Californians deserve to know where that confidence comes from. Put the utilities’ and holding companies’ CEOs and CFOs under oath,” said Joy Chen, Executive Director of Every Fire Survivor’s Network. 

PG&E CEO Tells Investors Company Is Coordinating With Public Utilities Commission & Assembly On Bailout Blackmail Strategy To Get Special Session Wildfire Relief · October 22, 2026

“Across California, the fear of losing home insurance has changed how people think about the security of their homes,” said Joy Chen, Executive Director of Every Fire Survivor’s Network. “For too long, consumers have held up our end of the bargain while having far too little power when an insurance company decides to walk away. SB 1301 begins to rebalance that relationship. This law says Californians deserve to be treated like customers, not liabilities to be shed. That matters for every family trying to build a secure future in this state.”

Law Signed to Give California Consumers New Paths to Keep Home Insurance  · September 30, 2026

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    2026 · Citizen Advocate of the Year

The Rage for Justice Awards

Honoring the heroes and heroines of the public interest movement.