Fine Print and Red Tape in Long-Term Care Policies
<p>One of the big reasons people buy long-term care <a href="http://topics.nytimes.com/your-money/insurance/index.html?inline=nyt-classifier" title="More articles about insurance.">insurance</a> is to avoid burdening a spouse or grown children when they can no longer care for themselves.</p>
<p itemprop="articleBody">But some family members are shouldering another type of burden: one that involves piles of paperwork and repeated phone calls, as they are forced to navigate a labyrinth of requirements to collect benefits that the insured spent many years paying.</p>
