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Consumer Watchdog

Insurance

Insurance news, investigations, and reform — auto, home, and health insurance rates, claims denials, and industry accountability.
Anthem Blue Cross Delays Major Rate Increases

Anthem Blue Cross Delays Major Rate Increases

SAN FRANCISCO, CA -- Days after national furor erupted over double-digit health insurance rate hikes for about 700,000 Anthem Blue Cross members in California, the insurer announced Saturday that it would delay the increases for two months to allow state regulators to conduct a review. Jerry Flanagan, health care policy director for Santa Monica-based Consumer Watchdog, said the company has been raising rates by 20 to 40 percent for six straight years and is the biggest player not just in California but nationally, and therefore has a disproportionate influence over the market.
Steep Rate Increases By Anthem Blue Cross Under Scrutiny

Steep Rate Increases By Anthem Blue Cross Under Scrutiny

<p> Consumers say they're seeing steep increases in their health insurance premiums, and one insurer raised rates as much as 39 percent for some customers after making almost $3 billion in profit in the last quarter alone. Jerry Flanagan, of Consumer Watchdog, a group endorsing regulation, says the rate hikes are about making a profit. </p> <p> JERRY FLANAGAN, CONSUMER WATCHDOG: This is not just Anthem. Insurance companies across the board will absolutely follow anthem's lead. </p>
Probes Sought On Jump In Rates

Probes Sought On Jump In Rates

<p> <strong>Lawmakers quick to demand action on Anthem Blue Cross</strong><br /> <br /> Angry lawmakers turned up the heat on Anthem Blue Cross on Tuesday, calling for federal and state investigations into the California health insurer's decision to increase rates as much as 39% for thousands of policyholders statewide. Consumer advocates say the company's rate increases may not be new, but the political and economic environment has changed. "With the economy in the tubes, people are having a much harder time affording these big increases," said Jerry Flanagan, health care policy director for Consumer Watchdog in Santa Monica. "Also, the fact that health care is in the political spotlight... gives a political opening to talk about the reform effort." </p>
Memo To Giant Health Insurance Companies

Memo To Giant Health Insurance Companies

RACHEL MADDOW: In September, the group Consumer Watchdog alleged that the company was pressuring its own employees to write and call members of Congress to oppose reform. In October, an internal WellPoint memo announcing cuts to its own employees' health benefits made its way to Bloomberg News. That same month, one of WellPoint's Anthem Blue Cross/Blue Shield subsidiaries decided to sue the State of Maine for the right to raise premiums by more than 18 percent. The 10.9 percent increase approved already by Maine's insurance superintendent apparently wasn't enough for WellPoint's bottom line.
Ensuring Insurance Inequity

Ensuring Insurance Inequity

<strong>A California ballot item would legalize practices Mercury has been fined for.</strong><br />     <br /> If passed, Proposition 17 would require insurers to offer so-called "persistency" discounts to drivers who have good records and no lapse in coverage, which is a good thing for those people, naturally. But under the misleadingly titled Continuous Coverage Discount Initiative, other drivers would be punished, according to the advocacy group Consumer Watchdog. If you have a lapse of 90 days or more in coverage for any reason other than foreign military service during a five-year period, you can be hit with a hefty surcharge.
Blue Cross jumps the shark with 39% price hike

Blue Cross jumps the shark with 39% price hike

<p> You know the phrase: You've "jumped the shark" by doing something too monumentally stupid to be believed. Blue Cross's shark-jumper was its 39% <a href="http://www.consumerwatchdog.org/patients/articles/?storyId=32665">health insurance premium hikes,</a> as other prices flatlined or dropped. Boy, did that focus the attention of a Congress and White House flailing around a sinking health care reform bill. </p> <p> <a href="http://www.ifilm.com/ifilmdetail/2666632"></a> </p>
Mercury Insurance in Trouble for High Rates

Mercury Insurance in Trouble for High Rates

There are major questions for a big auto insurance company over sky-high rates. A 275 page California Insurance Commission report obtained by the San Francisco Chronicle is landing a damaging blow to Mercury Insurance, just as it fights to change California car insurance regulations.
Group: Car Insurance Proposal Aims To Raise Rates

Group: Car Insurance Proposal Aims To Raise Rates

To some, the proposed initiative known as the Continuous Coverage Auto Insurance Discount Act sounds appealing. But consumer advocacy group Consumer Watchdog told 10News that potential voters should not be fooled. They said the initiative is a thinly veiled attempt to raise insurance rates. “It’s a fraud, it’s full of deception, it will lead to higher insurance premiums,” said Harvey Rosenfield, founder of Consumer Watchdog group and author of Proposition 103, which overhauled the insurance market in 1988.
History of Discrimination Cited Against Mercury Insurance

History of Discrimination Cited Against Mercury Insurance

<p> SACRAMENTO, CA -- Mercury Insurance Corp. has a history of discriminatory practices against an array of groups, including military personnel, that led to unfair surcharges or outright denial of coverage, according to a 275-page report released by the Department of Insurance. The document, which is being used as part of an administrative case the department is building against the company, was touted Monday by a leading consumer advocate as proof that Mercury intends to "legalize what is now illegal," with Proposition 17, the ballot measure underfunded largely by Mercury. </p>
Lawmakers Want Insurer Scrutinized

Lawmakers Want Insurer Scrutinized

Federal and state lawmakers called Monday for a closer examination of Mercury Insurance Group in the wake of a state report that suggests the firm may have engaged in illegal practices, including deceptive pricing and discrimination against military personnel and people in other occupations. The document from the office of State Insurance Commissioner Steve Poizner, reported on by The Chronicle Monday after the newspaper obtained it through the state Public Records Act, said the company may have repeatedly violated Proposition 103, the landmark consumer protection law passed by voters in 1988.
Blue Cross’s taste of what’s to come if health reform fails

Blue Cross’s taste of what’s to come if health reform fails

<p> Those of us who have health insurance--or think we have health insurance--can get complacent about whether the nation needs that big, complicated health reform legislation. But just try getting sick. Is your insurance even real? If it is, can you afford it after the latest round of price hikes? Is your deductible so big that paying it will mean financial ruin? Check out these stories and think about what the White House and Congress, by wimping out again on health reform, will condemn all of us to... </p>
Consumer Watchdog and Steve Poizner Behind Battle Against Mercury Insurance

Consumer Watchdog and Steve Poizner Behind Battle Against Mercury Insurance

Like many Californians, I was burned by Mercury auto insurance in the 90's. After my rates went up, despite a "discounted" quote by the agent, I was left wondering what, exactly, I had done. It took me a couple of years, but I eventually went through the headache of swapping carriers. Now, California's Insurance Commissioner Steve Poizner has released a well-documented, 275-page report that details some of the, um, indiscretions used by Mercury Insurance that violate Proposition 103, a law enacted in 1988. Ah yes, the 80's are still coming back to bite us in the...