We all know who the big insurance companies are, but they are only a part of the insurance claims galaxy. Once you file a wildfire claim, in come industrial hygienists to perform testing and remediation companies to do clean up. Many only work for insurance companies. There are high-end consultants who are brought in when an insurer smells a lawsuit, and they often use fancy language to dress up all the work they don’t do. But too often, they are instruments to underpay and under clean homes.
This report will explore the insurance subcontractors that appear to take care of smoke damaged homes. What are they doing, exactly? How broadly or narrowly do they test and clean homes? Are they independent? And why are policyholders expressing so much dissatisfaction with them?
