Justin Kloczko follows tech and privacy for Consumer Watchdog. He’s a recovering daily newspaper reporter whose work has also appeared in Vice, Daily Beast and KCRW.
Los Angeles, CA — One year after the Los Angeles fires, Consumer Watchdog released the final report in a three-part series investigating…
Jan 23, 2026Technology has increasingly taken over every aspect of property insurance. There’s the algorithm that decides how much insurance we need when we…
Jan 23, 2026We all know who the big insurance companies are, but they are only a part of the insurance claims galaxy. Once you…
Jan 23, 2026In One Step, You Can Ask Data Brokers to Delete Your Data Right Now.
Jan 7, 2026Uber Tells Us One Thing and Does Another Los Angeles, CA — A short consumer alert video produced by Consumer Watchdog details Uber appearing to engage…
Dec 10, 2025A backdoor agreement between California Insurance Commissioner Ricardo Lara and major insurance companies led to a wave of dropped policies before 2025’s…
Nov 24, 2025Hidden algorithms and artificial intelligence used by the nation’s largest home insurance companies are leaving many homeowners underinsured, underpaid, or denied home…
Nov 11, 2025We uncover the underworld of fire insurance subcontracting, where companies positioned as experts in smoke testing and home remediation work for insurers…
Oct 27, 2025Smoke & Mirrors uncovers a web of little-known subcontractors and unseen technology that facilitate claims delays, lowballed payouts and denials, and offers…
Oct 22, 2025Two people should not be paying different prices for the same product based on the collection of their personal data.
Sep 5, 2025By the time the flames stopped crawling across the foothills of Altadena, the homes across the street from Kelsey Szamet were reduced…
Jul 28, 2025Over a $16,000 renter’s policy, State Farm dragged Ciressa Henderson through hell. Her reality was this: As virtually a lifelong renter, she…
Jul 28, 2025When embers rained down during the Pacific Palisades wildfire, Tim McCune’s home didn’t burn down. But in many ways, what came next…
Jul 28, 2025By Staff Reporters, KPCC – Los Angeles, CA Click below to listen to the audio of this radio broadcast segment.
Jul 28, 2025