Still in Verizon customer service hell
I reported last week on my efforts to receive a promised television set for signing up with Verizon's FiOS Triple Freedom plan. …
Mar 31, 2008Providing an effective voice for American consumers in an era when special interests dominate public discourse, government and politics. Non-partisan.
I reported last week on my efforts to receive a promised television set for signing up with Verizon's FiOS Triple Freedom plan. …
Mar 31, 2008Legal Action Targets Text Messages Tied to TV Programs The nation's three largest wireless carriers have been hit with class action lawsuits…
Mar 31, 2008Group Calls for Passage of Stalled Renewable Energy Bill, Oversight of Trading Markets Gasoline pumps prices rose to yet another record today…
Mar 31, 2008If you have gotten in over your head in credit card debt, you are in good company. The Federal Reserve says Americans…
Mar 29, 2008SACRAMENTO, CA -- Some elected officials might have thought they'd have a friend atop the state's campaign watchdog agency when Gov. Arnold…
Mar 29, 2008When I saw that the Consulting Engineers & Land Surveyors PAC added another $10K last week to the $367,300 that they've already…
Mar 28, 2008Sen. Hillary Clinton fell into the "premium cap" trap in a New York Times interview published today, saying that, in her mandatory…
Mar 28, 2008Let's say I’m alternating between amused and appalled by the note in today’s Capitol Alert that Assemblywoman Nicole Parra has apparently run...
Mar 27, 2008Health Care Regulators Accused in Hearing of "Glacial Pace" In Stopping Post-Claim Rescissions, Failing to Restore Coverage to Victims California’s Department…
Mar 27, 2008Remember the Interstate Alliance on Stem Cell Research? They're the folks who threw me out of their meeting last summer in Irvine,…
Mar 27, 2008A powerful Senate Democrat said a private meeting Wednesday between health insurers and state regulators appears to be part of the Schwarzenegger…
Mar 27, 2008When the doors are slammed on a meeting between government and industry, the excuse is usually that a "frank exchange" must be…
Mar 26, 2008Add number 572 to the list of reasons why people don’t believe the government is working for them any more. Deborah Platt…
Mar 26, 2008Assemblyman Hector De La Torre said Tuesday that he was ousted as chairman of the powerful Rules Committee for challenging Assembly Speaker…
Mar 26, 2008Consumer advocates worry that the closed session will advance a plan that critics say could make it easier to cancel policies. Regulators…
Mar 26, 2008I don't know which was worse: Repeatedly being told "we realize your time is important" as I waited for a live agent…
Mar 26, 2008Sacramento, CA -- While motorists fume over the skyrocketing cost of gasoline, state officials say the extra sales tax revenue from high…
Mar 25, 2008Back in February California's stem cell agency made a big deal of hosting a meeting of the International Stem Cell Forum. Chairman…
Mar 25, 2008