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Consumer Watchdog

Insurance

Insurance news, investigations, and reform — auto, home, and health insurance rates, claims denials, and industry accountability.
Surprise! Insurance Industry Hands Revealed Behind Prop 103 Attack

Surprise! Insurance Industry Hands Revealed Behind Prop 103 Attack

<p style="margin-bottom: 1em; color: rgb(51, 51, 51); font-family: Arial, Helvetica, sans-serif; font-size: 15.360000610351563px;"><img class=" alignright size-full wp-image-2960" alt="" class="right" src="https://consumerwatchdog.org/wp-content/uploads/2017/01/images_hoinsurance_6.jpg" style="width: 139px; height: 139px; float: right;" width="120" height="120" />California consumers and small business owners saved $246 million dollars on their insurance in 2016 thanks to public rate challenges brought by Consumer Watchdog under insurance reform initiative Proposition 103.</p>
State Farm Could Be Fined Billions; The Firm Isn’t Cutting Rates Fast Enough, California Insurance Regulator Says

State Farm Could Be Fined Billions; The Firm Isn’t Cutting Rates Fast Enough, California Insurance Regulator Says

<p>The California Department of Insurance says State Farm is not moving fast enough to lower its rates for homeowners and renters and it could face billions of dollars in fines if it doesn't speed up the process.</p> <p>The threat of hefty fines, sent Friday to State Farm, escalates an increasingly bitter fight between the department and the Bloomington, Ill., insurance giant.</p> <p><br /> Insurance Commissioner Dave Jones ordered a rate cut as of Dec. 8, but State Farm has challenged that order in court and does not plan on cutting rates until Feb. 13.</p>
Letter To The Editor – Sacramento Bee: Prop. 103 Has Saved Consumers

Letter To The Editor – Sacramento Bee: Prop. 103 Has Saved Consumers

<h3>Prop. 103 has saved consumers <span class="ng-command" data-value="252"> </span></h3> <p>Re “<a href="http://www.sacbee.com/news/investigations/the-public-eye/article126279069.html" target="_blank" title="" rel="noopener">Are insurance rates better under Prop. 103?</a>” (Insight, Jan. 13): The article about consumer rate challenges under Proposition 103 misleads the public about where its critique comes from.</p>
DWP Bill of Rights Fit for Russian Gulag, Says Consumer Advocate

DWP Bill of Rights Fit for Russian Gulag, Says Consumer Advocate

<p>Notwithstanding the fact that DWP kept the lights on in Los Angeles while Enron left the rest of the state in the dark back in 2000, there are a number of people who believe the city-owned utility sucks big time and is in dire need of a major overhaul. Among them is Consumer Watchdog President Jamie Court, who says Angelenos are no better off that Soviet-era political prisoners once were when it comes to getting straight answers about a bill.</p>
Judge Orders State Farm To Cut Rates

Judge Orders State Farm To Cut Rates

<p>State Farm customers in California could soon be paying lower premiums for homeowner, condo and renter insurance but will have to wait for the outcome of a lawsuit to know whether they will also get refunds from the company.</p> <p><br /> A judge ruled late Friday that State Farm must abide by a state order to cut its premiums but can hold off on repaying customers, allegedly for overcharging, as it challenges Insurance Commissioner Dave Jones' authority to demand refunds under landmark insurance law Proposition 103.</p>
Google The ‘Serial Abuser’ Faces Federal Complaint Over User ‘Super Profiles’

Google The ‘Serial Abuser’ Faces Federal Complaint Over User ‘Super Profiles’

<p>Two consumer groups have filed a complaint with the Federal Trade Commission alleging that Google broke the law by deceptively forcing a privacy-policy change onto users that allows the firm to build much more comprehensive files on individuals.</p> <p>Consumer Watchdog, a prominent Google <a href="http://www.mercurynews.com/2016/03/15/google-asks-senate-committee-for-fast-tracked-rules-on-self-driving-cars/">adversary </a>on self-driving cars, joined Privacy Rights Clearinghouse in filing the FTC complaint on Monday.</p>
Aggressive Sales Goals Pressure T-Mobile Workers To Sell Unwanted Services, Labor Group Alleges

Aggressive Sales Goals Pressure T-Mobile Workers To Sell Unwanted Services, Labor Group Alleges

<p>T-Mobile employees under pressure to meet sales goals are sometimes driven to mislead customers or to enroll them in services they didn’t ask for, alleges <a href="http://callingouttmobile.com/wp-content/uploads/2016/12/Under.Pressure_Dec2016.pdf">a report from a labor coalition</a>.</p> <p>In a complaint that Change to Win said they filed with the Consumer Financial Protection Bureau on Friday, the labor group claimed that T-Mobile sets “unrealistic sales targets” that encourage workers to act in ways that may not benefit consumers.</p>
Consumer Watchdog Opposes Delay in $256 Million in Refunds and Rate Savings for State Farm Customers

Consumer Watchdog Opposes Delay in $256 Million in Refunds and Rate Savings for State Farm Customers

<p><img class=" alignright size-full wp-image-21092" alt="" class="right" src="https://consumerwatchdog.org/wp-content/uploads/2016/08/images_statefarmlogo-1_0.png" style="width: 200px; height: 155px; margin-left: 7px; margin-right: 7px; float: right;" width="1200" height="927" />Santa Monica, CA – Consumer Watchdog will be in court tomorrow to oppose a request by State Farm, California’s largest insurance company, to postpone refunds of more than $100 million in overcharges on home, condo and renters insurance, and delay a 7% rate cut that would save customers $156 million per year (including the savings from denying the 6.9% rate increase sought by State Farm).
Judge To Weigh In On Insurer Refunds

Judge To Weigh In On Insurer Refunds

<p>A request by State Farm to block an order requiring it to issue more than $100 million in premium refunds will be considered next week in San Diego County Superior Court.</p> <p><br /> California Insurance Commissioner Dave Jones, citing authority of the state's landmark Proposition 103, ordered the Bloomington, Ill., insurer in November to issue the refunds and lower its homeowner and rental insurance rates.</p>