Healthcare

HMOs’ gestures won’t solve patient care problems

July 12, 2001  ·  Jamie Court

<p class="source">The San Diego Union-Tribune</p> <p>Patients may feel better about their health maintenance organization after Blue Cross of California's announcement this week that doctors will receive bonuses based on patient satisfaction, but they are not likely to see any real difference</p>

Blue Cross’ New Focus: Patient Satisfaction and Medical Quality

July 11, 2001  ·  Jamie Court

<p class="source">CNN LIVE TODAY</p> <p>Blue Cross of California announced a shifted in focus almost entirely to patient satisfaction and quality medical outcomes. Jamie Court, the director of the Foundation for Taxpayer and Consumer Rights; and Michael Chee of Blue Cross of California talk</p>

Blue Cross sets new policy on doctor bonuses

July 11, 2001  ·  Consumer Watchdog

<h3>Physicians' rewards now based on quality of care</h3><p class="source">The San Francisco Chronicle</p> <p>In a major policy shift that will affect more than 1 million HMO members, Blue Cross of California said yesterday that it will reward doctors for satisfying patients rather than cutting costs.</p>

One HMO’s New Prescription

July 10, 2001  ·  Consumer Watchdog

<h3>California Blue Cross Unit Will Base Bonuses On Patient Satisfaction</h3><p class="source">CBS Evening News</p> <p>A major California insurer said Tuesday it would base the bonuses it pays doctors on patient satisfaction rather than cost-cutting, a move that could spur industry-wide change.</p>

Major HMO announces plans to give incentive to doctors to provide customer satisfaction

July 10, 2001  ·  Consumer Watchdog

<p class="source">Marketplace</p> <p>Now if you've been following the debate over a so-called patients' rights bill, you've been hearing the complaints about impersonal treatment</p>

California HMO will give bonuses for patient satisfaction rather than cost savings

July 10, 2001  ·  Consumer Watchdog

<p class="source">The Associated Press</p> <p>Blue Cross of California, one of the state's major health maintenance organizations, said Tuesday it will begin financially rewarding doctors for patient satisfaction rather than holding down costs.</p>

Blue Cross to consider patient satisfaction in paying doctor bonuses

July 10, 2001  ·  Consumer Watchdog

<p class="source">NBC Nightly News</p> <p>In California tonight, could it be the start of something big?</p>

California ahead of the game

June 30, 2001  ·  Consumer Watchdog

<p class="source">The Orange County Register</p> <p>For Californians, the patients' bill of rights passed by the U.S. Senate on Friday is not groundbreaking so much as validating.</p>

State law guards patients’ rights

June 24, 2001  ·  Consumer Watchdog

<h3>National debate doesn't resonate in California</h3><p class="source">The San Francisco Chronicle</p> <p>If you put California's patients' bill of rights back to back with the federal one being debated in the U.S. Senate, the state's laws definitely have the edge.</p>

JAMIE COURT AND SUSAN PISANO DISCUSS PATIENTS’ BILL OF RIGHTS

June 23, 2001  ·  Jamie Court

<p class="source">National Public Radio</p> <p>A strong political momentum in Congress to reform managed care. Our Dan Schorr talked about that with Susan Pisano from the American Association for Health Plans in Washington, DC, and out in Los Angeles, Jamie Court</p>

EDITORIAL

June 23, 2001  ·  Consumer Watchdog

<h3>PATIENTS DESERVE BILL OF RIGHTS</h3><p class="source">Seattle Post-Intelligencer</p> <p>President Bush would be unwise to veto patients' bill of rights legislation. It's clearly needed and has popular support.</p>

Take 2 Aspirin, Call California in the Morning

June 14, 2001  ·  Jamie Court

<p class="source">Los Angeles Times</p> <p>A federal patients' bill of rights, which President Bush announced he would veto, deserves a second look, especially a look in the direction of California, which has the strongest patients' rights laws in the nation.</p>