Providing an effective voice for American consumers in an era when special interests dominate public discourse, government and politics. Non-partisan.
Bonuses for keeping patient calls briefToronto Star Telephone clerks at California's largest HMO received bonuses for keeping calls with patients brief and…
May 18, 2002Bonuses were given for limiting members' calls and doctor's appointments. HMO defends program but has dropped it.The Los Angeles Times Kaiser Permanente,…
May 17, 2002Tri-Valley Herald Senate Bill 1452, introduced by state Sen. Martha Escutia, D-Montebello, would provide a "Whistleblower Hotline" within the office of the…
May 16, 2002Michigan Looks at Role of Credit Records in Rate-SettingThe Wall Street Journal Insurance companies already are under fire for using information from…
May 16, 2002USA Today California's electric power crisis reverberated on Capitol Hill Wednesday as attorneys for fallen energy giant Enron acknowledged deception in past…
May 16, 2002Before the US Sentate Commerce, Science & Transportation Committee
May 15, 2002Enron Internet Messages Indicate Insiders Knew Early on of Financial Fraud
May 14, 2002Years before the energy giant fell, Enron employees revealed that the company's accounting books were "smoke and mirrors."
May 14, 2002Associated Press California's politicians are expected to break campaign finance records this year as they enjoy - for what may be their…
May 13, 2002Electric Utility Week (formerly Electrical Week) Pacific Gas & Electric charges that the Public Utilities Commission's bankruptcy reorganization plan for PG&E contains…
May 13, 2002Electric Utility Week (formerly Electrical Week) California Public Utilities Commissioner Henry Duque may be out of a job within a month unless…
May 13, 2002Associated Press After several years of steady or even declining insurance costs, Californians now face rate increases that could cost them hundred…
May 12, 2002The San Francisco Chronicle Although California law severely limits the use of credit scores in insurance, many companies use them to deny…
May 12, 2002The Buffalo News If federal law doesn't afford the justice system an opportunity to throw some Enron executives into a 6-by-8-foot cell…
May 12, 2002CPUC Operates Under "Alice in Wonderland" Rules
May 10, 2002The Foundation for Taxpayer and Consumer Rights denounced as a "sham" a hearing called by the CPUC... .
May 10, 2002Associated Press After several years of steady or even declining insurance costs, Californians now face rate increases that could cost them hundred…
May 9, 2002Associated Press Pacific Gas and Electric Co. filed for Chapter 11 bankruptcy protection in April 2001, driven into debt in part by…
May 9, 2002