Santa Monica, CA — LA Charter Measure RRR makes LADWP less accountable for its billing errors and allows for the utility to raise rates, enter into private contracts, and increase dangerous fossil fuel emissions without…
Velma, a retired school teacher, explains how LADWP’s mismanagement sent her to the ER for high blood pressure after getting a $16,000 bill for water....
LADWP incorrectly billed a ratepayer in Northridge for $17,000 and threatened to turn off her power, and didn't do anything to correct it until KCBS contacted them.
Santa Monica, CA — Consumer Watchdog today said that court filings by the Los Angeles Department of Water and Power showing misbilled ratepayers will have to wait until mid-2017 to get $44 million in refunds…
Los Angeles, CA – Los Angeles Superior Court Judge Elihu Berle for the third time failed to grant preliminary approval to an overbilling settlement with DWP ratepayers, calling for more disclosure and pro-consumer changes. He…
Santa Monica, CA — The latest proposed settlement of a $44 million LADWP overbilling scandal offers some improvements over the last two, but still unfairly disadvantages ratepayers, Consumer Watchdog said today in a letter to…
Los Angeles, CA -- Consumer Watchdog and overbilled ratepayers today urged Los Angeles City leaders to immediately fix or withdraw a “breathtakingly anti-consumer settlement agreement” over tens of millions of dollars in overbilling at the…
The LA Department of Water and Power's overbilling scandals are epic. They include an elderly couple who are Soviet emigrees and lived in fear because DWP issued a $50,000 bill to them. When they complained,…
SANTA MONICA, CA – Google Apps can be dangerous, Consumer Watchdog warned today and the public interest group said Los Angeles has been responsible for "giving the first imprint of credibility and acceptance to a…
