​​​​​​​New Medical Board App Falls Short Of the In-Person Disclosure of Physician Misconduct That Patients Deserve, Says Consumer Watchdog

Published on

Los Angeles, CA – A new app released by the Medical Board of California today cannot replace a simple in-person disclosure as the best way to notify patients if their doctor has been disciplined for causing patient harm, said Consumer Watchdog.

SB 1448 by Sen. Jerry Hill would mandate doctors disclose to patients if they are on probation. The state Assembly will vote on the bill in August. The Board voted to support that legislation, but only once it was narrowed to require disclosure of four types of serious misconduct: drug use, over-prescribing, sexual misconduct, or criminal convictions for causing patient harm. That would cover about half the doctors on probation today, said Consumer Watchdog. The group said the Medical Board could act today to begin requiring doctors to make that disclosure to their patients, but it has so far refused.

“An app makes a nice PR splash, but it won’t improve transparency for the vast majority of Californians who don’t know they can look up their doctor in the first place. It’s time to shelve the marketing strategy for a simple cost-effective solution: require doctors to inform patients in person if they have been disciplined for misconduct or causing patient harm,” said Carmen Balber, Executive Director of Consumer Watchdog.

Consumer Watchdog said the Medical Board should be doing more to end secrecy about doctor misconduct. In addition to probation disclosure, the Board should endorse reforms to require greater disclosure of complaints and investigations against doctors, said the group. Complaints about a doctor are currently not disclosed to the public, even when multiple complaints are filed or when patients have died. For example, Karie H.’s doctor was sentenced to prison this year for sexually assaulting her and four other patients. She found out later that at least two other women had previously filed complaints about the doctor with the Board, but the information was never made public.  As Karie testified in April: “If I had known I might not be a victim.”

Consumer Watchdog asked the board to endorse a Patient Bill of Rights, including transparency around probation and complaints, at its last meeting in April. View the Patient Bill of Rights here.

Carmen Balber
Carmen Balber
Consumer Watchdog executive director Carmen Balber has been with the organization for nearly two decades. She spent four years directing the group’s Washington, D.C. office where she advocated for key health insurance market reforms that were ultimately enacted into law as part of the Affordable Care Act.

Latest Patient Safety Videos

Latest Patient Safety Releases

Patient Safety In The News

Support Consumer Watchdog

Subscribe to our newsletter

To be updated with all the latest news, press releases and special reports.

More Patient Safety Releases