State report card: HMOs need to help more with diabetes, obesity
<p class="source">The San Francisco Chronicle</p>
<p>Jerry Flanagan, health advocate for the Foundation for Taxpayer and Consumer Rights, was astounded that the report card made no mention of recent problems involving health plans. Several insurers, including Blue Cross and Blue Shield, have come under fire for retroactively revoking coverage after patients made claims. Kaiser's Northern California kidney transplant program was dismantled for patient safety concerns, and the HMO was hit this summer with a state fine for mishandling complaints. "It's easy to get a good grade when the teachers aren't looking at your bad behavior," he said.</p>
