Consumer Watchdog

Expose. Confront. Change.

Consumer Watchdog

Homeowners Insurance

KELSEY SZAMET 

By the time the flames stopped crawling across the foothills of Altadena, the homes across the street from Kelsey Szamet were reduced to ashes. Hers...

CIRESSA HENDERSON 

Over a $16,000 renter’s policy, State Farm dragged Ciressa Henderson through hell. Her reality was this: As virtually a lifelong renter, she cannot find any...

TIM MCCUNE

When embers rained down during the Pacific Palisades wildfire, Tim McCune’s home didn’t burn down. But in many ways, what came next felt almost worse.  ...

NICOLE ANDERSON 

Nicole Anderson lost everything after the CZU Lightning Complex Fire in 2020: her home, a couple of beloved animals, and nearly all her possessions. It...

JAMES & KELLY DUARTE

James, a retired senior living in the quiet town of Lucerne in Northern California, never imagined that simply staying insured would become a luxury he...

GEORGE BRAUE

Getting basic information about how insurers arrive at wildfire risk ratings that can send premiums to stratospheric levels has been impossible for homeowner George Braue....

JOE K

The last 15 months were pretty stressfull for Joe K. He wasn’t sure if he would have insurance for his home, or whether he could...

FRANK EGGER

Frank Egger’s home insurance story mirrors many others whose home insurance policies were non-renewed and who faced the CA FAIR Plan as the alternative. But...

NATALIE S

Natalie is calling out home insurers for raising rates but not giving homeowners and their communities credit for the work they have already done, and...

MAYERLY VANEGAS LARRETA

Mayerly Vanegas Larreta is exasperated because she is not getting any detailed answers as to why her home insurance premium went up 57% between 2023...

MAGDA MOLINA

In the end, Mercury Insurance made Magda Molina and her husband, Nathan Prevost, spend almost $8,000 for nothing. And all it bought them was a...

LINDA DANNELS

FAIR Plan insurance premiums are rising so much that some people have made the hard choice to drop the wrap around policies bought to cover...
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