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Consumer Watchdog

Medical Board Patient Bill of Rights: Transparency

Patients should have the right to know if other Californians were harmed or died under their doctor’s care. Families should also have the right to know when a hospital takes action on a provider’s hospital privileges and to determine whether the medical board filed an accusation and took action. When the Medical Board has disciplined a doctor, that information should be presented clearly and be easy to find.

Better disclosure online of a physician’s history 

  • The physician profile summary on the Medical Board’s website is the only place patients can get verified information about their doctor’s record. That profile should clearly state if:
    • A doctor has lost hospital privileges. 
    • Has been charged with a crime for causing serious harm or death of a patient. Currently a provider can be charged with manslaughter due to the death of a patient and that information is not required to be posted on the physician profile.  
    • Any prior disciplinary actions, including completed license suspensions. 
  • The physician profile summary should also disclose pending investigations in the most serious cases involving sexual misconduct, serious injury or death. These include: 
    • When a board investigation has been put on hold pending criminal investigation. 
    • Investigations into patient harm involving a doctor with a past history of Board discipline for patient harm. 
    • When the board is investigating a notice of hospital discipline – known as an 805 report. 
  • All malpractice settlements and judgments.

Improved disclosure in person to patients before an appointment

  • When a patient makes an appointment to see a doctor, they should be told the doctor’s disciplinary history if it involves serious patient harm. This should include notification if a doctor: 
    • Is on probation for causing serious injury or death of a patient
    • Criminal charges involving quality of care
    • A revocation of hospital privileges
    • And if implementation of a license suspension or revocation has been delayed or appealed. The same should apply to restrictions on a doctor’s practice. 

Carmen Balber

603 articles published

Consumer Watchdog executive director Carmen Balber has been with the organization for nearly two decades. She spent four years directing the group’s Washington, D.C. office where she advocated for key health insurance market reforms that were ultimately enacted into law as part of the Affordable Care Act.

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