CSAA Took Advantage of Pandemic, Overcharged Policyholders by at Least $150 Million for Auto Insurance, Policyholder Lawsuit Says

Los Angeles -- CSAA – the northern California Auto Club affiliate – overcharged its customers by at least $150 million for auto insurance during the pandemic, and they’re going to court to get their money back.

Statement of Consumer Watchdog on Violations of California Law by Mercury Insurance Uncovered by the California Department of Insurance

Los Angeles, CA - Today’s revelation by the California Department of Insurance(CDI) that Mercury Insurance Company has engaged in massive violations of Proposition 103 and other California consumer protection laws is deeply disturbing. But for those who have followed the sorry history of Mercury’s brazen misconduct, which dates back decades, it can come as no surprise.

Consumer Watchdog Calls on Insurance Commissioner Lara to Reject Mercury’s Job-Based Insurance Rate Discrimination

Los Angeles, CA – Insurance Commissioner Ricardo Lara should reject Mercury Insurance Company’s proposed $131 million auto insurance rate hike and its job- and education-based discriminatory rating system under which working-class Californians pay up to 20% higher premiums, wrote Consumer Watchdog in a petition filed with the California Department of Insurance (CDI) yesterday.  

Advocacy Group Urges California Regulator To Reject Proposed Auto Rate Spike


January 28, 2020


Advocacy group Consumer Watchdog has urged California Insurance Commissioner Ricardo Lara to reject a proposed 5% auto insurance rate increase by Mercury Insurance Company that “discriminates against lower income, less-educated drivers.”

CA Supreme Court Upholds $27 Million Fine Against Mercury Insurance For Overcharging Customers

CA Supreme Court Puts an End to Mercury Insurance Company’s 20-Year Battle to Escape Accountability for Unlawful Fees 

Los Angeles, CA -- Mercury Insurance Company will pay at least $27.6 million in civil penalties for overcharging hundreds of thousands of California motorists in violation of insurance reform Proposition 103. Late yesterday, the California Supreme Court rejected the company’s last-ditch effort to evade the fine – the largest ever against a car insurance company in California.

Appellate Court Holds Mercury Insurance Accountable for Phony Premium Overcharges

Los Angeles, CA -- A state Court of Appeal in Orange County has upheld $27 million in civil penalties imposed by former Insurance Commissioner Dave Jones against Mercury Insurance Company for falsely claiming premium overcharges its agents tacked on top of its approved rates were “broker fees.”